Frequently Asked Questions

1. How can we book an appointment?


You can book through our online booking system (see website), or by phone, WeChat, email, and drop in.

  • The online booking system link is
  • Our mobile number is: 0425-282-622
  • Our email address is:
  • Our address is: Suite 10, Level 1, 32 Florence Street, Hornsby NSW 20771.

2. How can we supply the documents and materials?


You can drop in our office, or just send your documents by email, WeChat, text message, etc.

3. How long will take ATO to complete the assessment?


Approximately 2 weeks

4. What’s the standard procedure of your Tax Return?


Step 1: You need to supply the required documents or materials and pay 1/2 deposit.

Step 2: Individual Tax Return usually takes us about 2-3 business days to process internally. Company or other Tax Return usually takes us about 1-2 weeks to process internally.

Step 3: Customer reviews and signs on the tax return report and pay off all balance of our invoice.

Step 4: We lodge your tax return to ATO.